Privacy Policy – Recovery Giant

Last Updated: April 2026
Company Name: Recovery Giant
Phone: 02030060095
Email: info@recoverygiant.co.uk

 

1. Introduction

Recovery Giant is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services or visit our website.

By using our services or website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name

• Phone Number

• Email Address

• Vehicle Details

• Location Information

• Billing and Payment Information

Service Information

• Breakdown location

• Nature of vehicle issue

• Service requested

• Recovery destination

Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time and date of visits

 

3. How We Use Your Information

Recovery Giant uses your information to:

• Provide vehicle recovery services

• Respond to service requests

• Contact you regarding your booking

• Process payments

• Improve our services

• Send service updates

• Respond to customer support requests

• Comply with legal obligations

We only collect information necessary to provide our services effectively.

 

4. Sharing Your Information

Recovery Giant does not sell or rent your personal information to third parties.

We may share your information with:

• Recovery drivers and contractors

• Payment processors

• Insurance providers (if required)

• Legal authorities where required by law

All third parties are required to protect your information and use it only for service delivery purposes.

 

5. Data Security

Recovery Giant takes appropriate security measures to protect your personal information, including:

• Secure data storage

• Limited access to personal information

• Secure communication methods

• Regular security reviews

While we take reasonable steps to protect your data, no internet transmission is completely secure.

 

6. Cookies

Our website may use cookies to improve user experience and track website performance.

Cookies help us:

• Understand website usage

• Improve website functionality

• Analyse visitor behaviour

You may choose to disable cookies through your browser settings.

 

7. Data Retention

Recovery Giant retains personal information only as long as necessary to:

• Provide services

• Meet legal requirements

• Resolve disputes

• Enforce agreements

Once information is no longer required, it will be securely deleted.

 

8. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of incorrect data

• Request deletion of your data

• Object to data processing

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

 

9. Third-Party Links

Our website may contain links to third-party websites. Recovery Giant is not responsible for the privacy practices of external websites. We encourage you to review their privacy policies.

 

10. Children’s Privacy

Recovery Giant services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

 

11. Changes to This Privacy Policy

Recovery Giant reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

 

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Recovery Giant
Phone: 02030060095
Email: info@recoverygiant.co.uk

By using Recovery Giant services, you agree to this Privacy P